Privacy Policy
This privacy policy (the “Policy”) explains what data HUMANOK LTD (also referred to as "we," "our," or "us") collects from users through our products, services, events and programs (“Service” or “Services”). By using any of these Services, you consent to the terms of this Policy.
Data Collection
● We collect data for various purposes to provide and improve the Services to you.
● When you interact with us through the Services, we may collect data from you or from other sources. This may be information you directly provide to us, such as personal information you provide when you visit the Services, or information that is passively or automatically collected from you, such as anonymous information collected from your browser or device. The data we collect consists of but is not limited to:
● Data provided directly when you register for, or use, the Services. This data will vary, but typically consists of name, email address, postal address, phone number and other similar contact data. We also receive data from the communications you send to us, such as customer service inquiries, product reviews and other feedback regarding the Services.
● User credentials, such as username, password, password hints and similar security information used to create an account and authenticate users of the Services.
● Demographic data,such as age, gender, country and language preference.
● Payment data,such as credit card information and billing address.
● Device data,such as type of device, operating system and other software installed on the device, device settings, IP address, device identifiers and error reports.
● Usage data,such as the programs and features you access, items you purchase, and the timing, frequency and duration of your interactions through the Services.
● Location data,such as IP addresses received from your device.
● Third-party integrations. If you connect your use of the Services through a third-party service (e.g., a social media platform), the third party may share certain information from your third-party account with us.
● Google API Disclosure: Our Service uses Google OAuth to allow users to sign in and create an account. We only access the data you have explicitly authorized, specifically your name, email address, and profile picture (basic profile information). This data is used solely to identify you as a user and to provide a personalized experience on Hifer.ai. We do not use this data for any other purpose, nor do we sell this information to third parties. Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. “If you sign in via Google, you can also revoke Hifer.ai's access to your data via your Google Account security settings.
Data Usage
● Our usage of data includes the purposes listed below.
Service Operation
These purposes include needing:
● To fulfill transactions that you request.
● To deliver location-based Services and comply with territorial restrictions.
● To diagnose and fix problems with the Services and providing other customer support services.
● For analytical purposes to better understand our users and how they use our Services.
● To advance and enhance our Services with new or improved functionality.
● To build predictive models, which allow us to tailor the Services based on the data we have about how our users use our Services.
User Communication
These purposes include needing:
● To respond to your request if you contact us with a question or concern.
● To provide information about your account, your use of the Services or other transactions that you request.
● To deliver news, updates and other types of communications, according to your subscriptions, alerts and other preferences.
Marketing and Advertising
● We use data for marketing or advertising purposes, on behalf of ourselves, as well as our partners and other parties.
Security, Compliance, and Enforcement
These purposes include needing:
● To protect the safety and security of our users and our Services.
● To detect and prevent abuse, fraud or other unlawful or unauthorized activities.
● To resolve disputes.
● To enforce our agreements, including our policies and terms of service that govern your use of the Services.
Other
● We may also use data in other manners as disclosed at the time of collection, or when we have otherwise obtained consent. Please also note that this Policy is not intended to place any limits on what we do with aggregated, pseudonymized or anonymized data.
Transfer Of Data
● In principle, the data collected and generated by us in the territory of the People’s Republic of China (only for the purpose of this Policy, excluding Hong Kong Special Administrative Region, Macau Special Administrative Region and Taiwan) will be stored in the People’s Republic of China. If we need to transfer the data abroad, we will act in strict compliance with the provisions of laws and regulations and ensure the security of the data.
Disclosure Of Data
We may disclose your data in the good faith belief that such action is necessary to:
● To comply with a legal obligation
● To protect and defend the rights or property of ours
● To prevent or investigate possible wrongdoing in connection with the Service
● To protect the personal safety of users of the Service or the public
● To protect against legal liability
Security Of Data
● The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Privacy Rights & Removal Of Data
● You may at any time review or change the information in your account or terminate your account by emailing requests to mail@hifer.ai. Upon a request to terminate your account, we will deactivate or delete your account and information from our active databases.
● In particular, you may at any time request personal data be removed and deleted.
● We will do our best to honor these requests. However, please note that some information may be retained to comply with legal requirements, including, but not limited to, the need to prevent fraud; stop abuse of the Services; resolve payment disputes; assist with national, local or international investigations; and enforce our Terms of Use.
Service Providers
● We may employ third-party companies and individuals ("Service Providers") to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties may have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
Links To Other Sites
● Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
● We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
● Our Service does not address anyone under the age of 18 ("Children").
● Our policy is to not knowingly collect personal data from children under the age of 14. We encourage parents and guardians to monitor their children’s online behavior, put parental control tools in place, and teach children not to provide their personal data through the Services without parental consent.
● If you have reason to believe that a child under the age of 14 has provided personal data to us without parental consent, please contact us immediately. We will endeavor to delete that data from our systems.
Privacy Policy Changes
● We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page. We advise you to review this page periodically for changes to this Policy. Your continued use of the Services after any changes to this Policy constitutes your acceptance of the revised Policy.
Contact Us
● If you have any questions about this Policy, please contact us by email: mail@hifer.ai